Once you have subscribed to a particular plan, it cannot be terminated. Moreover, if in case you want to upgrade, you can easily upgrade your account in the sequential account type listed as a trial, starter, standard, professional and business.

Yes, Abhinav Education exam portal works on all major operating systems, web browsers and devices ensure a streamlined  service, that can be accessed hassle-free wherever and whenever you want to.

Abhinav Education exam portal is compatible with all the major operating systems including:

- Windows

- Macintosh

- Linux

- Chrome OS / Chromebook

- Smart devices including:

- iPhone

- iPod touch

- iPad

- Android

Online Payments are completed using a highly controlled and secured platform. The featured list of pre-integrated payment options are PayPal, PayU money, CCavenue and Paytm.

Further the required payment can be processed using a credit card, debit card, net banking along with a coupon or promo code.

You can  simply initiate the payment gateway by adding your credentials in it.

You can easily upgrade from a Free Trial account to a paid account (starter, standard, professional and business). For upgrading your account, you can follow the below mentioned steps;

Option : Dashboard >> Subscription >> Upgrade >> Select the account >> Make Payment

You can download PDF and export to mail a copy of the purchased order. You can follow the below mentioned steps to download a copy of the generated invoice against your payment;

Go to settings >> Payments >> Action >> Download PDF

No, we do not offer any refund.

Once you made a payment against a subscribed package (with or without top ups) and later because of any reason you want to discontinue the offered services, Connex will not be able to refund your amount as per our updated payment policy.

Abhinav Education exam portal does not store or process any credit card information. All transactions are processed through highly secured payment gateway vendors. You can select a pre-integrated payment gateway from PayPal, PayU, CC Avenue and Paytm.

The aspirant can counter vivid statuses as discussed below;

1. Initialize
   • a. Not Started: The transaction has not been started yet.
   • b. Initiated/Initial: The transaction has been started but not completed.
2. Refund Status
   • a. Partially Refunded: A part of paid amount of the transaction has been refunded.
   • b. Refunded: Entire amount of the transaction has been refunded.
3. Failed
   • a. Bounced:  Incomplete or no details provided on the payment page.
   • b. Failed: The transaction was not completed due to a failure.
   • c. Under Dispute: A dispute for the transaction has been raised.
4. Successful
   • a. Money with the Wallet: The transaction was successful and the transaction amount is with the wallet money (for eg- PayUMoney)
   • b. Settlement Process: Settlement of the transaction in process.
   • c. Completed: The transaction is settled and completed.

Once the offered test attempt reaches to 90% of the limit, you will get a notification through mail to upgrade your plan on your registered email id.

Abhinav Education exam portal has an incremental backup of all data. Our website is hosted  24/7 by highly secured, encrypted Amazon data servers at various international locations to ensure the highest level of security for your data. Our 256-bit encryption provides security to all the passwords when stored on our system. Think Exam does not process/ record/ store your payment details, like credit card numbers.  The transactions are performed using secured third party payment gateway vendors that are PayPal, CC Avenue, PayU, Paytm.

Once, you miss the expiry date for renewal of your account. Our sales associate will get in touch with you over the call or on the email, to keep you informed and updated that how to renew the services and avoid termination of the account.